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Carousel partners with the top technology companies in the world. Through these relationships, we provide complete end-to-end services and solutions.

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What's Hot!


Customer Profile: Amica Insurance


Ron Rivet - Amica

Learn how a Carousel Convergence Solution featuring Avaya, Extreme and Juniper has streamlined communications at Amica Insurance, creating efficiencies and ROI company-wide.

Click here to view 



Carousel University is Now Open

Carousel University

Carousel Industries is now offering technical training classes for all of its customers.

Click here for information on classes currently being offered.


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Need a Brochure or other PDF Document? Download the materials you need in PDF format here.

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Juniper's New WXC Appliances: “More Box For The Money”
Article features Bill Annino of Carousel 

Juniper Networks (NSDQ:JNPR) Monday added three new appliances to its WXC application acceleration platform, offering higher disk capacities and performance in a smaller form factor.

According to Juniper, the three additions—the WXC 1800, WXC 2600 and WXC 3400 appliances—give solution providers more options in offering their customers more scalable, modular and cost-effective application response across the WAN for uninterrupted and accelerated application delivery and services.

Learn More 

 

Pervasive Computing Helps Fans Get into the Game

Being a sports fan used to be simple: buy a ticket, order a hot dog and beer, and watch your favorite players do what they do best. Today, pervasive computing devices give fans more control over their experience and more information about the games

How Mobile content and messaging deals let consumers access their sports when and where they want to. 

   Carousel Live: 

 

Workforce Optimization:

Exciting New Management Strategy
or the Latest Marketing Buzz Word?

Date: Wednesday, July 16th

Time: Noon-1pm  EDT

 

Overview of the Presentation: 

• Find out what Workforce Optimization (WFO)
   is all about
• Learn how it is connected to Customer
   Centricity and why that’s important
• Understand the major new drivers leading
   contact centers to WFO
• Understand the value proposition behind the
   two cornerstone applications in
   WFO – WFM and Quality Assessments


Register for this event 

 

 

Learn more about what we have done for our customers and what they are saying about Carousel Industries.


Carousel Employs IP Telephony to Help Red Sox Serve Customers

When the Boston Red Sox needed to upgrade their telephone system and contact center to improve their operations, they relied on Carousel Industries. Carousel is the Boston Red Sox's single source provider for their converged solution.

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Carousel Delivers "Best of Breed" Solution to Thompson Machinery

Thompson Machinery’s voice infrastructure was old and did not provide the features and functionality needed to provide a strategic advantage in today’s business environment. Their objective was to make the transition from TDM to an all IP environment, completely replace their network infrastructure and move their data center “in house”. In August of 2006, they narrowed the possible solutions to Cisco and an Avaya/Extreme solution from Carousel and ultimately chose Carousel .

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